Terms & Conditions

Last Updated: August 21, 2026

Welcome to Paani Energy Pvt. Ltd. (“Paani Energy”, “we”, “us”, or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of the Paani Energy website, https://paanienergy.com/ (the “Website”), and your use of the information, product catalogue, services, enquiry facilities, and other features made available through the Website (collectively, the “Services”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. About Paani Energy

Paani Energy Pvt. Ltd. is a solar energy solutions company based in Ranchi, Jharkhand, India, serving customers across India.

We provide solar products and solutions for residential, commercial, industrial, agricultural, institutional, and other applications.

Our products and solutions may include, but are not limited to:

  • Solar Power Systems

  • On-Grid Solar Systems

  • Off-Grid Solar Systems

  • Hybrid Solar Systems

  • Solar Modules/Panels

  • Solar Inverters

  • Solar Batteries

  • Lithium Batteries

  • Solar Water Pumps

  • Solar Submersible Pumps

  • Solar Surface Pumps

  • Solar Openwell Pumps

  • Solar Water Heaters

  • Solar Street Lights

  • Solar Pump Controllers

  • Electrical and Industrial Pumps

  • Module Mounting Structures

  • Earthing and Lightning Protection Systems

  • Solar Accessories and Components

  • Other renewable-energy and electrical products and solutions

The Website primarily functions as an information and product catalogue platform. Products displayed on the Website are not sold directly through an online checkout system.

Actual purchases and service engagements are handled separately through quotations, invoices, purchase orders, work orders, agreements, or other commercial documentation issued or accepted by Paani Energy.

2. Acceptance of Terms

By using the Website, you confirm that:

  • You have the legal capacity to accept these Terms.

  • Any information you provide to us is accurate and complete to the best of your knowledge.

  • You will use the Website only for lawful purposes.

  • You will comply with these Terms and all applicable laws and regulations.

If you access the Website on behalf of a company, organization, business, institution, or other entity, you represent that you have the authority to act on behalf of that entity.

3. Nature of the Website

The Website is primarily intended to provide information about Paani Energy, our solar products, solutions, services, capabilities, and related offerings.

Product pages, photographs, specifications, descriptions, brochures, technical information, performance figures, and other information displayed on the Website are provided for general informational and reference purposes.

Displaying a product or service on the Website does not constitute an offer for sale or a guarantee of availability.

A customer may contact us to enquire about a product or service and request a quotation.

A binding commercial transaction will arise only when the relevant quotation, invoice, purchase order, agreement, work order, or other applicable commercial document has been issued and accepted in accordance with its terms.

4. Product Information and Specifications

We make reasonable efforts to ensure that product information published on the Website is accurate and current.

However, product specifications, dimensions, capacities, images, colours, features, brands, models, technical parameters, availability, and other information may change from time to time.

Manufacturers and suppliers may modify products or specifications without prior notice.

Accordingly, customers should rely on the final quotation, technical proposal, product documentation, manufacturer’s specifications, and applicable commercial agreement for the specific product or system being purchased.

Photographs and illustrations on the Website may be for representation purposes only.

Actual products may differ in appearance, packaging, configuration, or specifications.

5. Enquiries and Quotations

The Website may allow users to contact Paani Energy or submit enquiries regarding products and services.

Submitting an enquiry does not create a purchase contract or guarantee that Paani Energy will supply a particular product or service.

After receiving an enquiry, we may contact the customer to understand their requirements and, where appropriate, provide a quotation or technical proposal.

A quotation may be subject to:

  • Product availability

  • Manufacturer availability

  • Site inspection

  • Technical feasibility

  • Customer requirements

  • System design

  • Applicable taxes

  • Transportation costs

  • Installation requirements

  • Civil or structural work

  • Government approvals

  • Utility or DISCOM requirements

  • Applicable subsidies or schemes

  • Other commercial or technical conditions

The final terms of a transaction will be governed by the applicable quotation, invoice, purchase order, agreement, or other written commercial documentation.

6. No Online Purchase or Checkout

Paani Energy does not currently sell products directly through an online shopping or checkout facility on the Website.

The Website does not constitute an online marketplace or e-commerce store.

Customers interested in purchasing products or engaging our services should contact Paani Energy for a quotation and further discussion.

Prices and other commercial terms communicated through enquiries may differ based on product specifications, quantity, location, installation requirements, transportation, taxes, and other factors.

7. Pricing

Unless expressly stated otherwise, product and service prices displayed or communicated by Paani Energy are subject to change.

A final price will be determined through the applicable quotation or commercial documentation.

Depending on the nature of the project, additional costs may apply for items or services such as:

  • GST and other applicable taxes

  • Transportation and logistics

  • Installation

  • Civil work

  • Structural work

  • Electrical work

  • Site preparation

  • Government or utility-related charges

  • Testing and commissioning

  • Additional materials

  • Additional services outside the agreed scope

The applicable quotation or invoice will specify the relevant commercial terms.

8. Installation and Project Services

Where Paani Energy provides installation or project-related services, the scope of work will be determined by the applicable quotation, work order, agreement, or other written documentation.

Installation timelines may depend on:

  • Site readiness

  • Site accessibility

  • Weather conditions

  • Availability of products and materials

  • Transportation and logistics

  • Electricity connection or grid-related requirements

  • Government or utility approvals

  • Customer-provided information and documentation

  • Civil or structural work

  • Other circumstances beyond our reasonable control

Work outside the agreed scope may be subject to additional charges.

9. Solar System Performance

Solar energy generation and system performance depend on a variety of factors, including:

  • Solar irradiation

  • Weather conditions

  • Location

  • Panel orientation and inclination

  • Shading

  • System design

  • Equipment specifications

  • Temperature

  • Grid conditions

  • Battery usage

  • Maintenance

  • Site conditions

  • Operating practices

Any generation estimates, savings calculations, return-on-investment estimates, payback periods, or performance projections provided by Paani Energy are estimates based on available information and are not guaranteed unless expressly stated otherwise in a written agreement.

Actual performance may vary.

10. Government Subsidies, Incentives and Approvals

Paani Energy may provide information or assistance relating to government subsidies, incentives, renewable-energy schemes, net metering, electricity connections, or other government or utility processes.

However, eligibility, approval, subsidy amounts, processing times, documentation requirements, and other conditions are determined by the relevant government authority, DISCOM, agency, or other competent authority.

Paani Energy does not guarantee that a customer will qualify for or receive any particular subsidy, incentive, approval, net-metering facility, or other government benefit.

Government policies and schemes may change from time to time.

11. Product Warranty

Product warranties are provided by the respective manufacturers and are subject to the manufacturer’s applicable warranty terms and conditions.

Unless expressly agreed otherwise in writing, Paani Energy does not provide an independent or additional product warranty beyond the warranty provided by the relevant manufacturer.

Warranty coverage may vary depending on:

  • Manufacturer

  • Product

  • Model

  • Installation conditions

  • Usage

  • Maintenance

  • Warranty period

  • Warranty exclusions

  • Manufacturer’s warranty policy

Customers should refer to the applicable manufacturer’s warranty documentation for complete details.

Warranty claims may require inspection, documentation, testing, or verification and will be handled in accordance with the manufacturer’s applicable warranty process.

12. Maintenance and AMC Services

Where Paani Energy provides maintenance or Annual Maintenance Contract (AMC) services, the scope, duration, fees, response times, exclusions, and other conditions will be specified in the applicable AMC agreement or service documentation.

Unless specifically included in the applicable agreement, replacement parts, damaged components, consumables, third-party equipment, civil work, electrical work, or additional services may be charged separately.

13. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about their requirements.

  • Providing accurate site and technical information.

  • Providing reasonable access to the installation or service location.

  • Providing required documents and approvals where applicable.

  • Ensuring that the installation site is reasonably accessible and safe.

  • Using products according to manufacturer instructions.

  • Maintaining systems in accordance with applicable recommendations.

  • Making payments according to agreed commercial terms.

  • Informing Paani Energy about relevant changes to site conditions or system requirements.

Incorrect or incomplete information provided by a customer may affect system design, pricing, installation, performance, or timelines.

14. Cancellation and Refunds

As the Website does not provide online purchasing or payment functionality, there is no general online cancellation or refund process associated with Website purchases.

Any cancellation, modification, refund, adjustment, or termination relating to a product or service purchased from Paani Energy will be governed by the applicable quotation, invoice, purchase order, agreement, work order, or other commercial terms agreed between Paani Energy and the customer.

Where no contractual cancellation or refund right exists, cancellation or refund will be subject to Paani Energy’s written agreement and applicable law.

15. User Enquiries and Information

When you submit an enquiry through the Website, you may provide information such as your name, telephone number, email address, location, electricity requirements, project requirements, or other information necessary for us to respond to your enquiry.

You represent that the information provided by you is accurate and that you are authorized to provide it.

Paani Energy may use the information to:

  • Respond to your enquiry.

  • Contact you regarding your requirements.

  • Prepare quotations or proposals.

  • Provide information about relevant products and services.

  • Arrange site visits or consultations.

  • Provide customer support.

  • Communicate regarding existing or prospective business relationships.

Such information will be handled in accordance with our Privacy Policy.

16. Privacy Policy

Your use of the Website is also subject to our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

Privacy Policy:
https://paanienergy.com/privacy-policy/

17. Intellectual Property

All content on the Website, including text, photographs, graphics, logos, icons, designs, layouts, videos, brochures, product descriptions, software, trademarks, service marks, and other materials, is owned by, licensed to, or used with permission by Paani Energy Pvt. Ltd., unless otherwise stated.

You may view and use Website content for legitimate personal or business enquiry purposes.

You may not, without our prior written permission:

  • Copy substantial portions of Website content.

  • Republish our content on another website.

  • Modify or create derivative works from our content.

  • Commercially exploit our content.

  • Reproduce our branding or logos in a misleading manner.

  • Use automated methods to scrape or systematically collect Website content in a manner that interferes with the Website.

18. Third-Party Manufacturers and Brands

The Website may display or refer to products, brands, manufacturers, technologies, or equipment supplied by third parties.

All third-party trademarks, logos, product names, and intellectual property remain the property of their respective owners.

Reference to a third-party brand or manufacturer does not necessarily imply that Paani Energy owns, controls, or is affiliated with that third party unless expressly stated.

Product specifications, warranties, certifications, and technical information may be subject to the respective manufacturer’s policies and documentation.

19. Third-Party Websites

The Website may contain links to websites operated by third parties.

These links are provided for convenience or informational purposes.

Paani Energy does not control third-party websites and is not responsible for their content, accuracy, availability, security, privacy practices, or terms.

You access third-party websites at your own discretion.

20. Prohibited Use

You agree not to use the Website to:

  • Violate any applicable law or regulation.

  • Engage in fraudulent or deceptive activities.

  • Attempt to gain unauthorized access to the Website or its systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the security or operation of the Website.

  • Collect information about other users without authorization.

  • Impersonate Paani Energy or another person or organization.

  • Infringe the intellectual property, privacy, or other legal rights of another person.

  • Use automated systems to access the Website in a manner that may disrupt or damage its operation.

21. Website Availability

We make reasonable efforts to keep the Website available and functioning.

However, we do not guarantee that the Website will always be available, uninterrupted, secure, or free from technical errors.

The Website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues, internet connectivity, security incidents, or circumstances beyond our reasonable control.

22. Disclaimer

The information provided through the Website is for general informational purposes.

To the maximum extent permitted by applicable law, Paani Energy makes no representation or warranty that:

  • All Website information is complete or error-free.

  • Product information will always be current.

  • Products displayed on the Website will always be available.

  • Product images will exactly match supplied products.

  • Solar generation or savings estimates will be achieved.

  • The Website will operate without interruption or errors.

  • The Website will be completely free from viruses or other harmful components.

Nothing in these Terms excludes any legal right, warranty, or protection that cannot lawfully be excluded under applicable law.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Paani Energy Pvt. Ltd., its directors, employees, representatives, affiliates, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to your use of the Website.

This includes, to the extent permitted by law, loss of profits, business interruption, loss of anticipated savings, loss of data, or other indirect commercial losses.

Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.

For products and services purchased from Paani Energy, the applicable quotation, invoice, agreement, purchase order, warranty documentation, and other transaction-specific documents may contain additional terms governing liability and remedies.

24. Force Majeure

Paani Energy shall not be responsible for delay, interruption, or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

  • Natural disasters

  • Floods

  • Fire

  • Severe weather

  • War

  • Civil unrest

  • Government restrictions

  • Changes in law or regulation

  • Strikes

  • Transportation disruptions

  • Supply-chain interruptions

  • Product shortages

  • Power outages

  • Telecommunications or internet failures

  • Acts of government authorities

  • Other unforeseen circumstances beyond our reasonable control

25. Suspension or Termination

We reserve the right to restrict, suspend, or terminate your access to the Website if we reasonably believe that you have:

  • Violated these Terms.

  • Violated applicable law.

  • Misused the Website.

  • Attempted to compromise Website security.

  • Engaged in fraudulent or harmful activity.

We may also modify, suspend, or discontinue any part of the Website at any time.

26. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, the courts located in Ranchi, Jharkhand, India shall have jurisdiction over disputes arising out of or relating to these Terms or your use of the Website.

27. Changes to These Terms

Paani Energy may modify or update these Terms from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after the updated Terms are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or limited to the minimum extent necessary to make it enforceable, where legally permissible.

The remaining provisions shall continue in full force and effect.

29. Entire Agreement

These Terms, together with our Privacy Policy and any applicable quotation, invoice, purchase order, agreement, work order, warranty documentation, or other transaction-specific terms, constitute the applicable understanding between you and Paani Energy regarding the relevant Website use or transaction.

Where a separate written agreement has been entered into between Paani Energy and a customer, the terms of that agreement shall govern the relevant transaction to the extent of any inconsistency with these Website Terms.

30. Contact Us

If you have any questions regarding these Terms, the Website, our products, or our services, please contact us:

Paani Energy Pvt. Ltd.

Address:
Sarveshwari Niketan, Radium Road,
Ranchi, Jharkhand – 834001, India

Email:
contact@paanienergy.com

Phone:
+91-7542836001

Website:
https://paanienergy.com/

Paani Energy Pvt. Ltd.
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